The Greater Manchester Healthcare Academy (GMHCA), CHL, Bolton LPC, and Greater Manchester LPC (GMLPC) recently hosted a series of webinars to provide support on accepting referrals, completing consultations efficiently and in line with local protocols, how to deal with escalations effectively and the sharing of best practice tips in relationship building. A recording of the last session is now available to view on our YouTube channel.

The session equips Community Pharmacy teams with support and guidance on how to successfully deal with patients being referred from general practice via GP CPCS.