Pharmacy Excellence

Greater Manchester’s community pharmacies play a vital role in delivering exceptional healthcare services. The Pharmacy Excellence programme, in partnership with ReviveRx, is designed to support pharmacies in achieving operational excellence, enhancing patient care, and integrating innovative services into daily practice.

What is Pharmacy Excellence?

Pharmacy Excellence is a structured programme aimed at helping community pharmacies optimise their operations, improve efficiency, and unlock new opportunities for growth. By participating, pharmacies can enhance workflow management, strengthen team performance, and offer better services to patients.

Key Components

1. Operational Health Diagnostic Tool
A comprehensive assessment that evaluates key aspects of pharmacy operations, including:

  • Team dynamics and leadership

  • Process efficiency and workflow management

  • Integration of technology and digital solutions

  • Patient service optimisation and revenue diversification

2. Operational Excellence Training Prescription
Based on the diagnostic results, pharmacies receive a tailored training plan covering:

  • Practical strategies for improving operational performance

  • Workforce development and team well-being

  • Implementing innovative pharmacy services

  • Strengthening relationships with healthcare partners

Why Join Pharmacy Excellence?

By taking part in this program, your pharmacy can:

✅ Identify inefficiencies and streamline workflows
✅ Improve financial sustainability through service diversification
✅ Enhance staff well-being and resilience
✅ Strengthen collaboration with GPs and healthcare providers
✅ Provide exceptional care to patients in your community

How to Get Involved

Getting started is simple:

  1. Visit the website – www.reviverx.co.uk

  2. Complete the Operational Health Diagnostic Tool – Assess your pharmacy’s current strengths and areas for improvement

  3. Receive your tailored training plan – Gain insights and implement changes to drive excellence

Join us in transforming community pharmacy across Greater Manchester. Take the first step towards operational excellence today!



How ReviveRx Works

Operational Health Diagnosis:

Utilising a detailed algorithm, ReviveRx assesses the operational health of your pharmacy’s people, processes, platforms, and patient pathways.

Personal Operational Health Report:

A report that highlights areas of inefficiency, providing a clear picture of where improvements can be made.

Operational Excellence Training Prescription:

Based on the assessment, a customised training plan is developed to target specific areas, equipping your pharmacy with strategies to enhance operational efficiency and patient care.


Coaching Opportunity

We are seeking pharmacy leaders who are ready to embark on this transformative path. Through this Expression of Interest, we aim to understand your readiness for embracing change and leading your team into a brighter, more efficient future.

As part of our selection process for 20 exclusive coaching packages, we invite pharmacy leaders and their teams to demonstrate their commitment to making transformative changes. To assess your commitment, a short questionnaire will be shared with you that is designed to help us understand your readiness for change and your willingness to lead your team through this journey.

The successful applicants will be selected by a panel at Community Pharmacy Greater Manchester, and will be coached by award-winning pharmacy training consultant, Lynette Roberts, from Captivating Training Solutions.

To complete your expression of interest visit: https://forms.office.com/e/Jpk86EQYLh


Pharmacy Excellence has been established in collaboration with the Primary care Board and GM integrated care.