Recruitment and Retention of Pharmacy Teams
Pharmacy is changing over the next few years with potentially a new contract, and new ways of working with Primary Care Networks. GM Healthcare Academy is delivering this session to help you coach and develop your pharmacy team to maximise their potential and enable your pharmacy to excel in the new climate.
The session will cover:
Key skills in basic coaching
Supporting and developing your team to increase employee satisfaction and retention
How good staff retention can drive patient loyalty
How to improve workflow
Utilising your team within certain activities
Models to help you develop your ultimate ‘dream team’
Role play opportunities to practice the skills learnt
Recognising the value of your staff and maximising their potential is good for business, and can improve your bottom line!
Greater Manchester Healthcare Academy have also arranged a separate session to run along side the above for pharmacy team members around breast cancer awareness and looking at how you can support the campaign. The session will cover how to approach the subject, conducting a conversation or brief intervention in the pharmacy setting, resources that will be available to support the campaign and how you can record the data of the valuable interventions you can make. Community Pharmacy teams are vital in supporting the health campaigns.
Registration & light buffet available from 6.30pm. Training 7pm-9pm
Wed 26th June 2019: The Royal Toby Hotel, Rochdale.
Book here: https://your-team.eventbrite.co.uk